Coempt Edu Teck Denies Flaws in CBSE On-Screen Marking System, Says Issues Were Isolated

Coempt Edu Teck, the Hyderabad-based company facing questions over the CBSE’s On-Screen Marking (OSM) system, has rejected claims of technical failure and security weakness. The company said the recent complaints were linked to a few operational issues and not to any problem in its software or digital infrastructure. Its response comes at a time when students have raised concerns about access to scanned answer sheets and the quality of images available through the system.Read the article to further details.

Coempt Says Answer Sheet Mix-Up Was Caused During Scanning

The company said the case in which a student allegedly received another candidate’s answer sheet was not caused by any software error. According to Coempt, the problem happened during the physical scanning process. It said the exact location and the individual involved in scanning have been identified, and after internal checks, the company is fully sure that there was no technological fault in the case.

Coempt also addressed complaints about blurred images and handwriting that was difficult to read in scanned copies. It said such cases are being reviewed with the concerned evaluation authorities. On the issue of hardware quality, the company strongly denied claims that tender rules were changed to allow poor-quality scanners. It said the scanners being used are standard industry-grade machines, the hardware is upgraded every year, and the scanning resolution is proper. The company added that nearly 95 per cent of students who requested access to answer sheets have already received them, with only a few isolated delays.

Company Rejects Security Concerns, Refers to Past Legal Scrutiny

Replying to concerns raised after a 19-year-old ethical hacker reported vulnerabilities, Coempt said the person had accessed only a publicly available testing server meant for internal use. It said that the server contained only dummy tests and was not connected to the production system or student data. According to the company, no student information or core technical system was compromised.

Coempt also referred to the 2019 Telangana Intermediate exam controversy, which has again come up in discussions about its track record. The company said that matter had already been examined by the courts, and the Supreme Court had refused requests for mass re-evaluation, compensation, and criminal action against the technology provider. At present, Coempt says it offers digitisation, on-screen marking, AI-based evaluation, and question-paper management services to more than 35 universities and institutions across India.