Microsoft Global Outage Live 2026: Are Outlook, Teams and Copilot Down? Latest Updates

Microsoft Global Outage 2026: Microsoft is finding it difficult to get its digital house back in order after a massive global outage. The outage disrupted Outlook, Microsoft Teams, Copilot and several other Microsoft 365 applications.

Users started complaining about it. Big tech analysts also said that this could be a cyberattack, but ministers in Australia and Microsoft have said no to it. They are trying to fix the issue. Although, according to BTOI's statement, it is getting difficult to solve the issue.

The disruption, which began on Thursday, November 12, has stretched into Friday, November 13, affecting users across at least 74 countries.

From missed emails and inaccessible calendars to workplace collaboration troubles, the outage has left businesses and individuals struggling to stay connected.

Adding to the uncertainty, Microsoft has admitted that its recovery efforts are not going as expected, with some servers becoming unresponsive shortly after being restored. The company is yet to announce a timeline for complete service restoration.

However, Microsoft has reported improvements in server stability after applying a new configuration patch to part of its infrastructure. The company has started expanding the fix to additional servers, although complete service restoration has not yet been confirmed.

The disruption also affected organisations outside Microsoft's ecosystem. Anthropic's AI chatbot Claude experienced a separate temporary service disruption on November 13, which was subsequently reported as resolved.

In India, the outage also affected airline communication services. SpiceJet reported flight cancellations and delays from Delhi, while IndiGo and Akasa Air issued passenger advisories.

Also Read: Who Is The Owner Of Microsoft? Know About Microsoft's Founders, Ownership Structure, IPO And Current CEO Satya Nadella

Microsoft Global Outage 2026: Latest Update

Microsoft has reported positive results from its efforts to improve server stability. The company applied an upstream authentication and routing configuration patch to a portion of its infrastructure.

According to Microsoft's update, the patch improved server stability in the affected infrastructure. The company also started expanding the fix systematically to support regions experiencing or approaching peak business hours.

Here are the important developments:

• Microsoft has reported improved server stability after applying the configuration patch.

• The company is gradually expanding the patch to additional infrastructure.

• Recovery efforts are continuing across affected regions.

• Microsoft has not confirmed that all Outlook, Teams and Microsoft 365 services are fully restored.

• The company has said it is not aware of any malicious activity causing the incident.

Therefore, users may continue to experience problems with certain Microsoft services even as recovery progresses.

Claude Also Faced a Temporary Outage on November 13: Is It Resolved?

Another important development on November 13 was the temporary disruption affecting Anthropic's AI chatbot, Claude.

Users experienced authentication and access-related problems while trying to use Claude.ai and Claude Code. Claude Cowork was also mentioned in the incident's resolution update.

According to the Claude Status:

The resolution was reported at 5:28 PM IST on November 13.

It is important to note that Claude's disruption was a separate service incident. There is no confirmed evidence that Microsoft's global outage directly caused Claude's authentication problems.

What Did Microsoft Say About the Global Outage?

Microsoft acknowledged that its latest attempts to resolve the global outage have not delivered the expected results. 

In updates shared through its Microsoft 365 Service Health portal and official X account (@MSFT365Status), the company stated that recent configuration changes had not provided the anticipated relief. 

It also reported that some restored servers were becoming unresponsive again under live user traffic. Microsoft is exploring alternative recovery measures and restricting certain traffic to stabilise its infrastructure, while confirming no indication of a cyberattack.

We’ve monitored the status of the changes applied to improve serviceability and confirmed they're not taking as expected. We’re identifying alternate workstreams that can be applied to increase capacity in the face of sustained traffic management imbalances. More info under EX1550543 and MO1550821 in the Microsoft 365 admin center, as well as https://t.co/7pjJdrpwOr if the admin center is not available to you.

— Microsoft 365 Status (@MSFT365Status) November 13, 2026

What Does Microsoft Official, Charles Lammana Say About It?

Microsoft has apologised to customers for the disruption caused by the global outage. The company said it is working to fix the issue and restore its services as soon as possible. It also assured users that it would share more information as updates become available. Microsoft further clarified that there is no indication that the outage was caused by malicious activity or a cyberattack. The company is continuing its efforts to resolve the technical problems affecting its services and minimise further disruptions for customers.

@MSFT365Status We regret that today’s outages caused disruptions for our customers, and we are working to address the issue. We will continue to share more information as soon as we have it, and for now I can confirm that there is no indication this is the result of malicious or cyber activity.

— Charles Lamanna (@clamanna) November 13, 2026

What Happened During The Microsoft Global Outage? Check Timeline

The Microsoft global outage disrupted several services used by millions of people. Here is a timeline of the major disruptions:

- Outlook and Exchange Online: Users reported difficulties opening inboxes, sending and receiving emails, accessing calendars and connecting to their accounts.

- Microsoft Teams: The platform experienced intermittent connectivity and authentication issues. Basic messaging and online meetings remained functional for some users, while file-sharing features and calendar integrations faced disruptions.

- Microsoft Copilot: Microsoft's AI-powered assistant experienced service interruptions, with users reporting difficulties accessing Copilot Chat and receiving responses to prompts.

- Other Microsoft 365 Services: SharePoint Online, OneDrive and Microsoft Defender also faced disruptions. Certain cloud-connected features in Word, Excel and PowerPoint were affected as well.

What Caused The Microsoft Outage?

The outage was reportedly caused by infrastructure instability after several servers unexpectedly failed automated health checks and became unavailable. This increased the workload on remaining servers, triggering disruptions across multiple regions. Microsoft clarified that the issue was not caused by unusual traffic or a cyberattack.

Which Microsoft Services Are Affected?

The Microsoft outage has extended beyond Outlook, affecting several applications connected to Microsoft's cloud infrastructure. The major affected services include:

Important: Not every feature of these applications is necessarily down. Microsoft's updates indicate that core Teams messaging and online meetings remained largely functional, while files stored directly in SharePoint could still be accessed.

Microsoft Global Outage Impact on India: SpiceJet, IndiGo and Akasa Air Affected

The global Microsoft outage also affected airline communication services in India.

According to reports published on November 13, SpiceJet cancelled three flights departing from Delhi because of the technical disruption. Two other SpiceJet flights were delayed.

The affected flights included services operating between Delhi and Pune, Leh, Mumbai and Darbhanga.

Other airlines also issued advisories:

• IndiGo: The airline reported disruption to its email support services and advised passengers to use alternative communication channels where necessary.

• Akasa Air: The airline issued an advisory asking passengers to remain updated about possible communication disruptions.

• Air India: The airline said its flight operations remained unaffected. It also temporarily rerouted email traffic to ensure that customer messages continued reaching the company.

Microsoft Outage 2026: US Cities And Government Departments Hit By Email Disruptions

The Microsoft 365 global outage has taken more than just office inboxes offline, disrupting email services across US government departments, several major cities and international agencies. From Miami Beach to Baltimore County, officials have reported difficulties sending and receiving emails, urging residents to switch to telephone communication where necessary.

Australia's government departments have also reported messaging disruptions. While the outage has affected Outlook, Teams, Copilot and other Microsoft 365 services, authorities have assured residents that emergency services remain operational. 

Offering some relief, Microsoft has reported positive results from its latest recovery efforts, although a complete restoration is still being pursued.

Is the Microsoft Global Outage Resolved?

No confirmed complete restoration had been not been still announced by Micrsoft.

Microsoft has reported improvements in server stability after applying a configuration patch. The company is gradually expanding the fix and monitoring its performance.

However, improved server stability does not necessarily mean that every affected application is working normally.

Users should continue checking Microsoft's official service status page for the latest recovery information.